Refund policy
1. Returns
-
Timeframe: Returns are accepted within 7 days of delivery.
-
Condition: Items must be unused, in original condition, and with all original packaging.
-
Non-Returnable Items: Custom, personalized, or clearance items cannot be returned unless defective.
2. Refunds
-
Refunds will be processed to the original payment method within 7–14 business days after receiving and inspecting the returned item.
-
Partial refunds may apply if the item is damaged or missing parts.
3. Exchanges
-
Exchanges are only available for defective or damaged items and must be requested within 7 days of delivery.
4. Shipping
-
Damaged or defective items: We cover return shipping.
-
Other returns: Customers are responsible for return shipping costs.
5. How to Return
-
Contact our Customer Service at 985-333-4266 within 7 days.
-
Provide your order number and reason for return.
-
Follow the instructions provided to return your item.
Contact Us:
Phone: 985-333-4266
Address: 1953 Prospect Blvd, Houma, LA 70363